[Last updated: 07/20/2025
Low-Income Energy Programs
Federal | State | Utility | Charitable
Federal
LIHEAP Contact
Public Inquiries: 877-399-8939 or 877-541-7905
Website
LIHEAP Administering Agency Contacts
Local Administering Agency Contacts
Weatherization Assistance Program
Local Administering Agency Contacts
LIHEAP FY 2025 Funding
$193,097,613
*including additional $6,580,079 from Infrastructure and Jobs Act (IIJA), (Pub. L. 117-58)
LIHEAP Income Eligibility Level
Greater of 60% State Median Income or 150% Federal Poverty Guideline
LIHEAP FY 2025 Benefit
Heating and Cooling: $1 minimum, $12,300 maximum
Crisis: $2,400 maximum
Weatherization: $12,000
LIHEAP Households Served in FY 2023
Heating: 47,945
Cooling: 75,317
Year-round Crisis: 9,412
Weatherization: 1,358
LIHEAP Program Dates
Year-round
State
Low-Income Energy Efficiency
The electric competition law created a System Benefit Fund, part of which is used to help finance energy efficiency programs. The Texas Department of Housing and Community Affairs (TDHCA) will administer energy efficiency programs in coordination with existing weatherization programs. Utilities will develop standard-offer programs to install energy efficiency measures that may include: compact fluorescent light bulb lease-purchase programs, refrigerator and air-conditioner lease-purchase programs, and water-flow restrictors (low-flow shower heads and faucet aerators) provided free of charge. Independent service providers will deliver these services to customers. TDHCA operates partnership programs with: Central Power & Light, El Paso Electric, Entergy, HLP / Reliant, Southwest Public Service, Southwestern Electric Power, Texas Utilities Electric, Texas-New Mexico Power and West Texas Utilities.
www.tdhca.state.tx.us/community-affairs/wap/index.htm
Locate a local service provider.
Utility
Low Income Rate Assistance
Austin Energy
CAP Discounts
Customers on low or fixed incomes who participate in certain state, federal, or local assistance programs may be eligible for electric, water and wastewater waivers and discounts. You may be eligible if you or someone in your household participates in one of these programs:
- Medicaid Program
- Supplemental Nutrition Assistance Program (SNAP)
- Children's Health Insurance Program (CHIP)
- Telephone Lifeline Program
- Travis County Comprehensive Energy Assistance Program (CEAP)
- Medical Access Program (MAP)
- Supplemental Security Income (SSI)
CPS Energy (San Antonio)
- Affordability Discount
Residential customers whose income is at or below 125% of Federal Poverty Guidelines and who meet at least one of the following requirements qualify for a discount on their monthly service availability charge In addition to meeting Federal Poverty Guidelines, qualified individuals: must be 60 years of age or older; have a disability; use life-sustaining medical equipment; or have pre-school aged children or children in school 18 years or younger; meet Veterans' Discount qualifications; or have extenuating circumstances determined by CPS Energy or the City of San Antonio. Qualifications for the Affordability Discount are determined by the City's Department of Community Initiatives.
For more information, call 210-353-2222. - Residential Energy Assistance Partnership (REAP)
Financial assistance is available through the Residential Energy Assistance Partnership (REAP) for residents of San Antonio or Bexar County. Residents may qualify if they have and income at or below 150% of the federal poverty guidelines, are age 60 or older, disabled, have children under the age of 16 living in home,, or require critical -care equipment. REAP recipients are eligible for financial assistance twice a year (up to $400 per year) -- once during the heating season and again during the cooling season.
Veterans Discount Military
Veterans who have significantly decreased abilities to regulate their body's core temperature because of severe burns received during armed conflict or in combat may receive up to $90 per month off of the electric portion of their CPS Energy bill. This discount will be effective for the months of April through October. For the months of November through March, applicants may apply for the Electric Affordability Discount Program. An applicant may participate in only one electric discount at a time. However, participants may participate in the Affordability Gas Discount while receiving the Veterans' Discount. Medical confirmation will be required every 12 months for program participation. A medical military facility certification is required to determine eligibility. Customers interested in utilizing this program should print and complete an application and fax it to 210-353-2222.
El Paso Electric
Low Income Rider
Eligible customers will not be billed the Residential Service Customer Charge.
Eligibility: Food Stamp recipient or with a household annual income at or below 125% federal poverty level.
915-543-5711
Low Income Energy Efficiency
Atmos Energy
Keeping the Warmth
Qualified customers may receive aid with caulking, weather-stripping, sealing, insulation and like materials. To enroll in the program, customers can call the company's Customer Support Center at 1-888-286-6700 or sign up at a local energy assistance agency.
Austin Energy
Weatherization Assistance
Available improvements for income-qualified customers include: attic insulation; duct-work sealing and/or repair; door weatherstripping; solar screen installation; window replacements; carbon monoxide and smoke detectors; and minor plumbing improvements.
CPS Energy (San Antonio)
Casa Verde
Casa Verde is CPS Energy's residential weatherization assistance program. It is designed to help families in need to reduce their monthly utility bills. Eligible homeowners or renters may receive FREE weatherization measures designed to improve the energy efficiency of their homes. These weatherization measures can help reduce energy bills, especially during the hot summer months.
Emergency Charitable Assistance
Please note these charitable funds are last resort emergency funds with limited resources and limited times of operation.
Atmos Energy
Sharing the Warmth
Customer donations combine with company donations to help people pay their gas bills. All donations go directly to local people in need that meet criteria established by each individual program's guidelines.
Austin Energy
PLUS 1
Emergency utility bill assistance is available to help pay utility bills of customers facing extraordinary situations such as loss of job or medical problems. The funding is distributed through about 15 community assistance groups such as Travis County Family Support Services. Find contact information for social service agencies.
Entergy Texas
The Power to Care
Funds provide short-term utility bill assistance to low-income elderly or disabled.
Entergy
Beat The Heat
During May, thousands of fans are distributed to customers by numerous partner agencies such as Total Community Action, Salvation Army and various Councils on Aging and with the assistance of employee volunteers.
1-800-368-3749
Central Texas Electric Cooperative, Inc.
Operation Round Up
Member donations provide funds for individuals with special needs, health and rescue organizations, food banks, educational projects, and child care programs. Applications from individuals, organizations and communities will be accepted by a voluntary board, which will review and approve applications for assistance based on demonstrated need and funds available. An application form is available on the website.
CPS Energy (San Antonio)
Residential Energy Assistance Partnership (REAP)
This program helps disadvantaged elderly, disabled and low-income customers with small children pay their CPS Energy bill. The City of San Antonio and Bexar County are responsible for the distribution of REAP funds to qualifying individuals and families. REAP recipients are eligible for financial assistance twice a year (up to $400 per year) — once during the heating season and again during the cooling season. To qualify for REAP, you must: Be at or below 125 percent of the federal poverty level and must be experiencing a financial hardship, Have children 3 years of age or younger, Be elderly, handicapped or require critical-care equipment, Be a resident of San Antonio or Bexar County.
New Braunfels Utilities
Utility Bill Assistance Program
Designed to aid persons in NBU’s service area to pay for their electric, water, and wastewater charges. The Salvation Army of Comal County manages the program for NBU and is charged with accepting applications, determining qualifications and deciding how much assistance will be granted to each applicant.
Reliant Energy
CARE
A community-based program designed to support Reliant Energy customers who are having difficulty making ends meet because of extreme hardship, such as loss of income, illness or death in the family. Customers looking for assistance can call 211 from anywhere in the state of Texas to locate the agencies with CARE funding.
Sam Houston Electric Cooperative
Helping Hands Program
Sam Houston Electric Cooperative's non-profit Helping Hands Program provides funding to help members in financial and/or physical distress pay their energy related bills. The Program is funded entirely by contributions from Sam Houston Electric Cooperative employees and members.
Livingston 936-327-5711
Coldspring 936-653-5400
Woodville 409-283-8251
San Bernard Electric Cooperative
Operation Roundup
Member donations assist members in need with utility bill payments. These are most often elderly or disabled members on a fixed income or a member in a crisis situation.
979-865-3171
South Plains Electric Cooperative
Operation Round-Up
Member donations are spent locally for: individuals - including victims of fire or medical tragedies and scholarships; communities - including youth programs, city and county projects and school projects and organizations - including Texas Boys Ranch, Women's Protective Services, YWCA, Hospice of Lubbock, Kiwanis, Volunteer Fire Departments and others.
TXU Energy
TXU Energy AidSM
Using the contributions made by TXU Energy employees and customers, selected social service agencies across Texas administer the funds used to assist families and veterans with their energy bills.
For more information call 1-800-242-9113 or send an email to txuexec@txu.com
United Cooperative Services
Operation Roundup
Member donations help other members with heating and air-conditioning equipment repair, equipment for the handicapped, life support equipment, electric bills, medical bills, staple food items and prescription medicine.
WTU Direct Energy
Neighbor to Neighbor
Customer donations are matched dollar for dollar to provide assistance with electric bills. Contact your local agency for assistance.
