[Last updated: 07/20/2025]
Low-Income Energy Programs
Federal | Charitable
Federal
LIHEAP Contact Public Inquiries: 1-800-662-7030
Website
Administering Agency Contacts
Local Administering Agency Contacts
Weatherization Assistance Program
Local Administering Agency Contacts
Website
LIHEAP FY 2025 Funding
$108,353,533
LIHEAP Income Eligibility Level
Heating: 130% Federal Poverty Level, (150 % Federal Poverty Level for households with 1+ member who is 60+ or disabled)
Cooling: 150% Federal Poverty Level
Crisis: 150% Federal Poverty Level
Weatherization: 200% Federal Poverty Level
LIHEAP FY 2025 Benefit
Heating: $300 minimum, $500 maximum
Cooling: $1 minimum, $600 maximum
Crisis: $600 maximum
Weatherization: $12,000 maximum
LIHEAP Households Served in FY 2024
Heating: 132,375
Crisis: 96,619*
Weatherization: 947
*Cooling benefits are delivered under the crisis program
LIHEAP Program Dates
Heating: December 1 - March 31
Crisis: Year-round
Weatherization: Year-round
Emergency Charitable Assistance
Please note these charitable funds are last resort emergency funds with limited resources and limited times of operation.
Blueridge Electric Membership Corporation
Operation RoundUp
Member contributions help provide food, clothing, shelter, health care and other vital community services that will benefit people in need. Contributions also help pay electric bills.
828-758-2383
Cape Hatteras Electric
Operation RoundUp
Customer donations assist individuals and families who are suffering unusual or unexpected problems and are in grave need of assistance. Grants may be used to pay for shelter, clothing, food, health care, emergencies, and other humane needs. Grant limits are $500 per individual or $2,500 per family or non-profit organization per year.
Carteret-Craven Electric Cooperative
Operation Roundup
Customer donations help address unmet needs of individuals and organizations in the community.
City of Rocky Mount
Winter Assistance for Rocky Mount (W.A.R.M.)
Supported solely on donations from the community and various sponsors, this program assists low-income elderly, disabled or recently laid off customers to pay past due heating expenses. Payments are made directly to the fuel source provider. The program is administered by the Salvation Army from January - May.
Dominion North Carolina Power
EnergyShare
A fuel assistance program that helps pay home heating bills for those in need living within the company's service area. It pays for any heating source: oil, gas, kerosene, wood, and electricity. It is a program of last resort for the elderly, the ill... for all who face financial hardships from unemployment or family crisis.
Duke Energy
1-800-452-2777
- Share the Light Fund
A heating bill assistance program funded by Duke Power customers and Duke Energy shareholders. The Duke Energy Foundation will match up to $500,000 in cutomer contributions during the heating season. The funds may be used for the payment of heating costs, regardless of energy source. - Fan-Heat Relief Program
The Duke Energy Foundation contributes $40,000 annually for the purchase of fans for senior citizens. Administered by the N.C. Department of Human Resources/Division of Aging. - Helping Home Fund
Duke Energy's Helping Home Fund provides income-qualified customers with energy efficiency upgrades at no cost to the customer. Funds for the program come from Duke Energy shareholders, and not through customer rates. The program is administered by the N.C. Community Action Association (NCCAA) and offered through 21 local agencies across the state.
Enbridge
Heat Care Fund
Embridge Gas North Carolina sponsors the Salvation Army's Heat Care Fund, a financial assistance program that helps individuals pay their heating bills, regardless of type of fuel used.
Four County Electric Membership Corporation
Operation Round Up
Customer donations provide funds to support Community projects and assist members facing unexpected hardships,
910-259-1892
Haywood Electric Membership Corporation
Helping Each Member Cope
This program is designed to assist families or individuals experiencing hardships paying energy costs brought about by extreme weather conditions, decrease in household income, or who are experiencing unusual and/or unexpected crises beyond their control.
828-452-2281
Lumbee River Electric Membership Corporation
LREMC Cares
Member contributions are distributed to families who are experiencing a crisis with their electric bill as determined by local community service agencies. Community service agencies administer funds on a year-round basis (depending on fund availability). Recipients may receive up to $150 in assistance one time a year.
Mecklenburg County
Crisis Assistance Ministry
A partnership of the religious community, a gas and an electric utility, United Way and Mecklenburg County that addresses utility, food, and basic needs. Through a public-private partnership, Mecklenburg County and United Way provide most of the Ministry’s operating funds. Contributions are received from area congregations, the City of Charlotte, utilities, individuals, foundations, businesses and community organizations.
704-371-3001
Piedmont Natural Gas
Share the Warmth
Partner agencies use customer donations to provide direct financial assistance to low-income families and individuals using all forms of energy including natural gas, propane, oil, electricity, coal, kerosene and wood.
Randolph Electric Membership Corporation
People Helping People
Member donations are given to REMC families and individuals that are in need of assistance.
Wake Electric
Operation Round-Up®
Households at 150 percent or less of poverty may be eligible for assistance with utility deposits and electric bills.

