Washington

[Last updated: 10/30/2025]

Low-Income Energy Programs
Federal | State | Utility | Charitable

Federal

LIHEAP Contact
1-360-725-2857
LIHEAP@commerce.wa.gov
Website

LIHEAP Administering Agency Contacts
Local Administering Agency Contacts

Weatherization Assistance Program
Local Administering Agency Contacts
Website

LIHEAP FY 2025 Funding
$62,561,971

LIHEAP Income Eligibility Level
Heating & Crisis: 150% Federal Poverty Level
Weatherization: 200% Federal Poverty Level or 60% State Median Income

LIHEAP FY 2025 Benefit
Heating: $250 minimum, $1,250 maximum
Crisis: $10,000 maximum
Weatherization: $20,000 maximum

LIHEAP Households Served in FY 2024
Heating: 87,577
Crisis: 19,306
Weatherization: 762

LIHEAP Program Dates
Year-round

Utility

 

Low-Income Rate Assistance

All of the utilities and Public Utility Districts listed below provide rate discounts for low-income, seniors or disabled customers. Discounts range from 5% to 40% of a customer's utility bill.

Tacoma Public Utilities
Discount Rate 
Special discount rates for City of Tacoma utilities are available to qualified, low-income customers who are, 62 years or older or are receiving disability income: 35% discount on power, water, solid waste, surface water and/or wastewater bill. Applications and more information about required documents are available on the website listed below. Bring the application and required documents to Tacoma Public Utilities between 10 a.m. and 3 p.m., Monday-Friday.
253-502-8600 

Seattle City Light
Discounted Rates 
Low-Income, Seniors and Disabled Qualifying customers can save 50% on electric, water, sewer and garbage bills. Senior citizens or a person with disabilities with income at or below 70% of the state median level, call the Office for Senior Citizens at 206-684-0268. Customers with household income at or below 70% of state's median income may call the Seattle Human Services Department at (206) 386-1001 to qualify and enroll. Customers living in federally funded public housing and Section 8 housing are not eligible.

AVISTA Utilities
Low Income Rate Assistance Program (LIRAP)
The Low-Income Rate Assistance Program is for Avista customers to ease the energy burden on limited income customers with disabilities and seniors (age 60+). Benefits for limited income households are based on eligibility, and a percentage of the customers heat bill. Contact your local community action agency.

Benton Co. PUD
Low-Income Senior and Disabled Discount
A 10%, 15%, or 25% monthly discount is available to qualified customers with an annual household income that is up to 225% of the federal poverty level. Customers must be 62 years of age for the Senior Low-Income discount. The Disabled Low-Income discount is available to customers that have a member in the household who is disabled.
To apply, call the Benton Franklin Community Action Committee at 509-545-4042. Applications are also available on the PUD's website.

City of Port Angeles
Pass the Buck
The City of Port Angeles has a voluntary contribution utility assistance program called PASS THE BUCK, which provides funds to help those in need pay their electric bills in emergency situations. This program assists qualified low-income residential customers in paying their utility bills. The PASS THE BUCK program is entirely funded from voluntary' contributions.

Clallam County PUD 
 www.clallampud.net/customer_service/disabled_discounts.asp
(800) 542-7859

  • Senior Citizen Discount: PUD offers a discount on electric and water bills to customers who are 62 years or older and have a total household income less than $18,000.
  • Disabled Discount The PUD offers a discount on electric and water bills to disabled customers whose total combined household income is at or below 125 percent of the federally established poverty level.

Clark Co. PUD
360-992-3000 or e-mail us
https://www.clarkpublicutilities.com/residential-customers/financial-assistance/all-financial-assistance-programs/

  • Guarantee of Service Plan Customers pay a maximum monthly amount based on income rather than electricity use. Security deposits and late charges are waived.
  • Rate Credits A senior 62 years or older who has an annual income less than $24,000 qualifies for a 50% credit on their bills Jan - April. The credit is based on the customer's highest four winter month bills.

Columbia Rural Electric Association
Senior Citizen Discount
Seniors 65 or older with income less than or equal to 150% of federal poverty guidelines may be eligible for a rate discount. 509-382-2578 Dayton or 1-800-642-1231

Cowlitz County PUD

  • Low-income Senior Discount Rate A reduced electric rate for qualified seniors aged 62 or older, under 200% of the Federal Poverty level.
  • Low-income Disabled Discount Rate A discount is available for customers who qualify for special parking privileges, blind, disabled, and handicapped or an incapacitated person as defined under the Revised Code of the State of Washington (RCW) and receive a disability income, and meet all eligibility guidelines. To apply for either discount, contact Columbia Community Action Council at 360-425-3430 and request an appointment. www.cowlitzpud.org/low_income.php

Ferry County PUD
Low-Income Senior Discount
To qualify for a discount on your electric utility bill for your primary residence, you must be 62 years or older and meet income level requirements. For additional information contact Traci at   tsheffield@fcpud.com

Franklin PUD

  • Senior Discounts
     Seniors 62 years of age or older may receive a 15% or 30% discount depending on annual income. An application is available on the website.
    1-800-638-7701 or 509-547-5591

    Disabled Discounts 
    A 30% discount is available for those customers that qualify for special parking privileges, blind, disabled, or handicapped with an annual income at or below the 125% federal poverty level. An application is available on the website.
    509-547-5591
     

Grays Harbor PUD

  • Senior Discount Program
    Seniors 62 years or older that meet income guidelines may be eligible for a discount. A completed application, identification, proof of age, social security card, and one of your P.U.D. electric bills will be required. Renters living in federal subsidized housing are not eligible.
    Call 360-532-4220 or 1-800-562-7726.
  • Disabled Discount Program
    You may be eligible for a discount on your electric bill if you have a disability covered by Washington State Laws and are income eligible. A completed application, including picture ID and a copy of your current SSI award letter or L & I pension certification letter along with proof of income for anyone residing at the residence, will be required upon application.
    Call 360-532-4220 or 1-800-562-7726.

Klickitat PUD
Low Income Senior Discount
 Low-income seniors, 62 and over, may apply annually for the senior discount at Klickitat County Senior Services. Discounts range from basic fee to the basis fee + 15%.
For more information about this program, you can contact them directly at 800-447-7858.

Lewis County PUD
Low-Income Senior Pilot Program
Qualified Lewis County PUD customers may receive a reduced or zero daily Service Charge, based on their total annual household income, family size, and the age of the account holder.
360-736-1800

Orcas Power & Light Co-op
Energy Assistance Credit
This ratepayer-funded program provides a bill credit (depending on household size) every month of the year to members who meet the qualifications for other assistance programs such as Federal Free Lunch, LIHEAP or OPALCO’s Project PAL.

Peninsula Light Company
Senior and Disabled Discount
Discounts of 25% are available to income eligible seniors, 62 or older, and disabled customers.
Applications are on the website.
253-857-5950 or 1-888-809-8021

Puget Sound
HELP
Provides additional bill-payment assistance (beyond the federal LIHEAP program) to qualified PSE customers. Eligible customers can receive credits to lower their electricity or natural-gas bill.
Contact a local agency for assistance. 1-888-225-5773; TTY  1-800-962-9498

Snohomish Co. PUD
Senior and Low-Income Discounts
Year-round discounts of 20 percent, 40 percent, or 60 percent off electric bills, depending on income level. Low-income customers at or below 125% federal poverty level and seniors, 62 or older, with income less than $27,792. Applications are available online or at any PUD office, most senior citizen centers, or by calling the utility's customer service department.

Low-Income Energy Efficiency

Pacific Power
Works with local agencies to provide free weatherization services to income-qualifying homeowners and renters living in single-family homes, mobile home or apartments. Based on the home's needs, a variety of measures can be installed, including insulation, energy-efficiency shower heads, compact fluorescent light bulbs and more. Please call the community agency in your area to learn more and to apply:

Seattle Office of Housing
HomeWise Weatherization
Weatherization grants can insulate single family homes with low-income households as well as apartment buildings that qualify. After an energy analysis of your home is performed, an energy conservation package, which includes insulation, venting, weatherstripping, and more, will be installed.
Call 206-684-0244 for more information or application.

Chelan County PUD
https://www.chelanpud.org/conservationhome/residential
Through a combination of state and District funds, the Chelan-Douglas Community Action Council weatherizes low-income homes.
509-661-8008

Puget Sound Energy
Home weatherization assistance
Services may include installing insulation, lighting and refrigerator replacement. Local low-income agencies can provide information on the free services available and qualification requirements for participants. Contact your local low-income agency for assistance.
1-888-225-5773; TTY 1-800-962-9498
 

Emergency Charitable Assistance

Please note these charitable funds are last resort emergency funds with limited resources and limited times of operation.

Seattle City Light
Project SHARE
A program for customers who have received an urgent notice and have taken advantage of all the other assistance programs. Funded by customer donations, it will pay up to $500 of your electric bill. Customers must be referred by Seattle City Light Customer Service.
For more information call 206-684-3000.

Cascade Natural Gas
Winter Help
Because of illness, loss of employment or other crises, some households have difficulty paying their heating bills. Funded through donations from Cascade Natural Gas customers, Winter Help funds are designed to help customers with temporary heating emergencies.
Contact local agency.

Chelan PUD
Helping Hands
The Chelan/Douglas Community Action selects qualified families for the program.
509-661-8002

City of Port Angeles
Pass the Buck
Funded by voluntary donations and assists low-income city residents with their utility bills. The Olympic Community Action Council determines eligibility and assists recipients through a screening process. North Olympic Community Action Council, 540 East 8th Street, (313) 452-4726

Clallam County PUD
Neighborly Assistance Program
Customer donations provide funds to qualified low-income residential customers to assist them in paying their electricity bills. Contributions are administered http://www.clallampud.net/contact-us-locations/ by the local Community Action Council.

Clark County PUD
Operation Warm Heart
Fuel assistance program that helps pay home heating bills for the elderly, the ill...for all who face financial hardships from unemployment or family crisis. It pays for any heating source: oil, gas, kerosene, wood, and electricity.
360-992-3000

Cowlitz County PUD
Warm Neighbor Program 
Customer donations assist qualified low-income families with their electric bills. Electric customers seeking assistance can contact the Lower Columbia Community Action Council at 425-3430.

Elmhurst Mutual Power & Light
Shine a Light
Customer donations provide emergency financial assistance to qualified, low-income customers struggling to pay their electric bills. Administered by the Salvation Army. 253-531-4646

Franklin PUD
Helping Hands
The Helping Hands program is designed to assist Franklin PUD customers in need. Customer donations fund the program which is administered by the Community Action Committee.
509-545-4065

Grant Co. PUD
Share the Light
Eligibility to receive Share the Light funding is income qualified. If you feel you may qualify, please call 509-766-2505 to speak with a Customer Service Representative and learn more

Grays Harbor PUD
Project Help
Customer contributions help pay for heating bills of families in need. This fuel-blind program will pay for all sources of heat — gas, oil, electric, wood, etc. The funds also assist low-income families with the deposit required for new PUD electric service. Coastal Community Action Program administers the program.
Please call: 360-533-5100 or 1-800-828-4883.

Klickitat PUD
Operation Warm Heart
An emergency energy assistance program funded by gifts from PUD customers. Klickitat-Skamania Development Council screens applicants to ensure they meet income and other criteria.
800-548-8357 or 800-548-8357

Lewis County PUD
Project Share
Customer donations help low-income customers who are struggling to pay their electric bill. The PUD contracts with the Community Action Council for administration and distribution of the funds to qualified low-income residential customers.
Chehalis Office: 360-748-9261 or 1- 800-562-5612
Morton Office: 360-496-6100

Mason County PUD 3
Project Share
An assistance program that is a joint effort of PUD 3, the Community Action Council (CAC), churches, interested citizens, and PUD 3 customers. Its purpose is to assist needy customers with their electric bills.
360-426-8255

Modern Electric Water Company
Project Share
Project Share is a community program funded by customer donations that provides emergency home heating for local needy families. By granting a one-time support, Project Share helps those in trouble long enough to get them back on their feet.
509-928-4540 

Okanogan Co. PUD 
Project HELP
Community Action administers Project Help, a program to provide District customers the opportunity to voluntarily donate funds to assist needy families and individuals who are unable to pay their electric utility bills and cannot obtain help elsewhere. 

Orcas Power & Light Cooperative
Project PAL
Funded through member contributions, Project Pal helps members pay their winter heating bills. Fifty% of the  funds are designated for low-income seniors, 60 years or over, and disabled persons. The remaining 50% will be available to members who meet the established guidelines of the program. Recipients are asked to either reimburse the program once they are out of financial difficulty or to join Project PAL.

Pacific County PUD
Warm Heart
Customer donations help needy customers pay their electric bills. This program helps customers who cannot get help elsewhere. The program is administered by The Ministerial Association in the north county area, and by FISH in the south county.

Pend Oreille Public Utility District 
Neighbors in Need
Funded by customer donations, recipients are usually families who have fallen on difficult times due to medical emergencies, unemployment or other reasons. 509-447-3137, TDD 1-800-833-6388

Peninsula Light Company
Project Help
Members donations provide assistance program for low-income families on the Gig Harbor and Key peninsula. The light company matches these donations dollar for dollar. Project Help is available to low-income families from November through April to help with high winter heating bills. Key Peninsula Community Services administers the program.

Puget Sound Energy
PSE HELP
Emergency utility-bill assistance which consists of voluntary contributions from PSE employees, customers, and shareholders. Qualified low-income families who face a possible loss of electric or natural gas service may receive assistance.

Snohomish Co. PUD
Community Energy Fund
Families and individuals whose income is less than 200% of the federal poverty guidelines are eligible to apply. Community Energy Fund is managed by St. Vincent de Paul. Call 425-374-1243 to learn more or apply.