Low-Income Rate Assistance
- CARE
Through the California Alternate Rates for Energy (CARE) program eligible customers receive a 20 percent discount on electric and natural gas bills. See CARE income guidelines.
1-866-675-6627
https://www.pacificpower.net/res/fa.html - Medical Allowance
1-888-221-7070; 1-888-225-2611 for Spanish; 1-800-833-2878 for TDD/TTY
https://www.pacificpower.net/res/fa.html
Contact list
Low-Income Energy Efficiency
- Low-Income Energy Efficiency (LIEE)
Services include attic insulation, energy efficient refrigerators, energy efficient furnaces, weatherstripping, caulking, low-flow showerheads, water heater blankets, and door and building envelope repairs which reduce air infiltration. Eligibility: 200 percent of federal poverty level.
Del Norte County 707-464-9013
Outside Del Norte County 503-938-4424
Emergency Charitable Assistance
- Project HELP
Pacific Power matches customer donations dollar-for-dollar for energy assistance programs. Administered by the Salvation Army.
530-842-7321
https://www.pacificpower.net/res/fa.html