Connecticut Natural Gas

Connecticut Natural Gas

State Assistance

Contingency Heating Assistance Program (CHAP)
CHAP is for households with higher incomes, 60 percent of State Median Income, than would qualify for the Connecticut Energy Assistance Program. Call 2-1-1 Infoline for further  information or your local community action agency.
www.ct.gov/dss/cwp/view.asp?a=2353&q=305188

Low-Income Rate Assistance

Matching Payment Plan
In order to qualify for the program, the customer needs to be of a hardship status, and MUST:
1. Contact CNG to qualify for hardship status.
2. Apply for and receive energy assistance.
3. Pay monthly payment arrangement determined by CNG.
The above is phase 1 of the program that operates between November 1 and May 1. If the applicant successfully completes phase 1, they are eligible to participate in phase 2, May 2 - October 31. In early November, CNG will match your dollars paid. Please be aware that matching payments can only be used to reduce your bill as low as $0.
Info Line at 211
860-727-3034

Low-Income Energy Efficiency

Home Energy Solutions - Income Eligible
Based on income-eligibility, this program offer renters or homeowners the opportunity to reduce their energy bills by making their homes more energy efficient. For more information or to sign up for the program, call the WISE USE line at 1-877-947-3873.

Emergency Charitable Assistance

  • The Windsor Fuel Bank
    Additional fuel assistance is available through The Windsor Fuel Bank which is funded by donations made to the Windsor Community Service Council and can be used to help people  who do not qualify for other assistance programs.
    socialservices@townofwindsorct.com

  • Operation Fuel
    Operation Fuel is a private, non-profit program that provides emergency help with energy or utility bills for people who are not eligible for CEAP or SAFA. Connecticut's legislature passed a law requiring all of the state's gas and electric utilities with at least 75,000 customers to facilitate the collection of donations for Operation Fuel. In most instances, eligible families have incomes at 151 to 200% of the federal poverty level.
    Contact Operation Fuel's network of 61 fuel banks
    www.operationfuel.org/get-help/